Privacy Policy

Effective Date: 01 July 2025

SUAL is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Data We Collect

• Personal information: Name, surname, phone number, address, email, etc.
• Payment information: Used for secure transactions.
• Device and usage data: IP address, device model, OS version, usage behavior.
• Location data: Used for map-based address selection (only with permission).

2. How We Use Your Information

• Providing order and delivery services
• User support and notifications
• Sending alerts and updates
• Analytics for improving services

3. Data Sharing

Your data is not shared with third parties, except in the following cases:

• Payment providers (banks or card services)
• Legal requests by law enforcement agencies
• Technical partners required for service execution

4. Cookies and Similar Technologies

Our application may use cookies or similar technologies for analytics and service improvement. These do not collect personal information without your consent and can be disabled in your device settings.

5. Data Retention

We store your personal information only as long as necessary to provide our services and comply with legal obligations. If you delete your account, your data will be removed within 30 days unless retention is required by law.

6. Security

Your information is protected with SSL encryption and other security measures. Only authorized personnel can access it.

7. Children’s Data

We do not knowingly collect data from users under the age of 13. If such data is discovered, it will be deleted immediately.

8. User Rights

Users have the right to:

• View the data we hold about them
• Request correction or update of their data
• Request deletion of their data
• Export their data
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

To exercise these rights, contact us:

📧 Email: sual.mobil@gmail.com
📞 Phone: [+994 507956363]

9. Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Azerbaijan. If you are located in the European Union, you may also have rights under the GDPR.

10. Changes to This Policy

This policy may be updated at any time. Updates will be published on this page, and the "Effective Date" will be revised accordingly.

Thank you for using our application!